White Papers
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UniSpec's Capabilities
With a focus on problem resolution of clients' systems, networks, and databases
-- both reactive (alarm related) and proactive (performance tuning with
Best of Breed tools such as OPNET) -- today's enterprises are actually
an extension of their customers' critical networking and communications
departments (G2C, G2G, or B2G). And because these departments are frequently
understaffed and overworked, the outsourcing of networking management
functions to highly capable consulting or managed service firms is an
important option for enterprise customers.
Still, ensuring customer satisfaction is critical, and enterprises must
perform well to guarantee customer satisfaction, ROI and federal compliance
issues. As a result, SLA and OLA management is high on the priority list.
With UniSpec consulting services, customers will quantitatively understand
ongoing revenue by providing business-impact analysis, application management
and monitoring, and more robust network and systems management capabilities.
UniSpec’s continuous assessment enables enterprises to meet the unique
needs of each enterprise customer. Whether its UniSpec’s consulting or
One.Vision managed services, they’ll profit by driving the customer relationship
and ensuring high levels of network, system and application availability.
The landscape in mobile is changing, and data service will become a significant
contributor to the bottom line. The transition to data services means
that operators must function as Telcos, ISPs and Content Providers simultaneously;
so maintaining high quality of service is critical.
This also means that Mobile Operators need to merge telecom and IT functions
to bridge the “skills gap” between the voice and data worlds.
And, since IP networks underpin business-critical functions—from
provisioning to signaling to retail operations to mobile webportals—consolidation
of these networks is essential. In fact, consolidating voice and data
on a common IP core network will enable further cost reduction.
Consolidation also provides Mobile Virtual Network Operators (MVNOs) with
an opportunity to take advantage of best-in-class, data-oriented service
management solutions: service assurance, performance management, and provisioning.
However, with significant investments in traditional telecom management
systems, integration of data services management presents a host of challenges.
UniSpec has both breadth and depth deploying IP-based service assurance
solutions, as well as PDA and wireless management solutions. UniSpec’s
solutions employ the proven ITIL framework to ensure that MVNOs will benefit
from the lowest cost of ownership for data services and IT infrastructure
management. With expertise in Voice over Broadband platforms such as Taqua
and Coppercom, coupled with wireless application software design and development,
UniSpec effortlessly traverses between the voice, data, and wireless worlds.
UniSpec offers proven integration with legacy telecom management platforms.
UniSpec’s One.Vision™ automated solution enables operators
to scale with the growth in data services, while maintaining high levels
of service. Optimum quality of experience for both internal IT users and
data-services customers protects existing revenue streams and minimizes
the cost of service delivery.
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